12/29/2006

The New Consumer and Future Consumer Trends

New 'Networked' Consumer More Fluid, Intimate

by Joe Mandese, Wednesday, Dec 27, 2006 7:00 AM ET

TRENDMEISTER FAITH POPCORN, THE CONSUMER researcher and futurist, popularized the concept of "cocooning" during the 1980s and 1990s. Now, she's predicting a new identity for 2007: Ubiquitous personalized media technologies are spawning a "networked self," which will shape both consumer marketing and society at large in the years ahead.

"The technological advances of the information age have produced the most powerful tools yet for shaping our collective human destiny," Popcorn's BrainReserve consultancy says in a year-end outlook on new consumer trends that will impact the marketplace.

"The world has simultaneously become more fluid and more connected, one of both infinite possibility and extreme intimacy. As a result, people are turning away from the ego-driven self-aggrandizement that characterized the old era of hyper-consumption."

Popcorn says marketers should register that the new "networked self" consumers are more ecologically aware than preceding generations. "With this newfound awareness comes a personal sense of responsibility to understand and engage with the whole," she adds.

Other future consumer trends include:

Identity Flux: Gender-neutrality goes mainstream. People list skills on their business cards rather than title. They dress up in various costumes, depending on who they feel like being that day.

Liquid Brands: Chameleon-like brands focus less on communicating a static message and more on being the right thing for the right persona at the right time. Constantly morphing retailers carry products until they sell out, and never restock.

Virtual Immortality: While some let their avatars drift away to online purgatory, many more leave behind specific instructions on how their virtual selves should proceed. Services offering avatar surrogates flourish, and we bequeath avatars to friends and family in our wills.

Environmental Movement: Companies are expected to reduce the amount of damage they are doing to our minds. Savvy companies sponsor marketing-free white spaces in lieu of polluting the environment with models and logos.

Product Placement: Enviro-biographies are attached to just about everything, letting consumers know the entire life story of a product: where the materials were harvested, where it was constructed, how far it traveled, and where it ended up after being thrown away or recycled.

Brand-Aides: Socially responsible brands make a buck while providing desperately needed services. Communities are revived by Target daycare, Starbucks learning centers and Avis transportation services for the elderly.

Moral Status Anxiety: A person's net worth is no longer measured by dollars earned, but by improvements made. Families compete with each other on how many people they fed while on vacation, and the most envied house on the block is not the biggest, but the most sustainable.

Oldies but Goodies: Respect for elders makes a comeback in the form of Ask Your Grandma hotlines. The proliferation of online video clips by seniors show us how to tie knots and concoct home remedies.

Upcoming Technology and Media Consumption Patterns

AMERICANS LIKE TO SET THEIR own agenda. For openers, they like to decide when, where and how they watch TV. And there are big bucks for any company that can indulge their viewing preferences. In short, Slingbox is no longer alone. The first quarter of 2007 will see the launch of a number of competitors to Sling Media's device, introduced in 2005, to cater to audience desires. It's unclear whether anyone will come out on top, but 2007 could become the place-shifting battle royale.

One thing that's definitely not settled is the business model. Although ad-supported video content seems like an attractive way to lower prices and boost demand, Cory Treffiletti, vice president of media for Real Branding, says "it's just too early" to know what type of ads will work best. That's mainly because "market penetration of mobile video is still under 1%," according to Treffiletti--although he expects that number to rise quickly.

David Tice, vice president of client service Knowledge Networks, seconded this opinion--noting: "There's a lot of stuff that we read about in the industry-trade publications, where the actual consumer awareness is very low." Tice stressed the need for simplicity in design and payment schemes if place-shifting and mobile devices are to become more popular: "If they want to go beyond the cutting-edge people, the really early adopters, they need to make the devices really easy to load and hook up, and simplify the payment plans."

Marketers are tinkering with the length and placement of video ads. Media executives are interested in any interactive function that allows consumers to respond to ads directly, bringing online-style accountability and transparency to video advertising. As they try out different models, TV consumers will have a wide variety of different place-shifting platforms to experiment with.

Here is a sampling of what products are available, and what's planned in the new year.

Slingbox

Slingbox is still king of the hill in terms of market penetration, and for now, it owns its particular niche--forwarding TV programming to the user over the Internet, allowing Slingbox owners to watch TV anywhere there's an Internet connection. In August, Slingbox also moved into the mobile space, introducing software that makes programming delivered via Slingbox accessible on "third-generation" (3G) mobile devices. The only requirement on the mobile end is Microsoft's Windows Mobile operating system.

Sling Media is moving to capitalize on the Web's interactivity, evident in the recent hiring of two new executives: Jason Hirschhorn and Benjamin White. Their experience building MTV's online media business suggests that their mission involves creating new products delivered via Slingbox and finding new ways to monetize the service--possibly including ad support.

If ad support is part of the plan, they will have to tread carefully to avoid the wrath of traditional media companies, like the TV networks, which are sure to resist any attempt to decouple their content from their advertising customers.

Monsoon HAVA

There are other storm clouds on the horizon. Monsoon Multimedia has introduced an ambitious technology called HAVA Wireless HD that allows the same kind of remote viewing via the Internet as Slingbox, along with new features that give it a leg up in home viewing.

Using "VBooster" technology, a HAVA unit can wirelessly stream live TV programs directly to multiple PCs as well as an array of other WiFi devices around the house simultaneously. This allows consumers to record TV programming on PCs for playback.

It can also wirelessly stream live TV from the source or recorded video from a Media Center Edition PC in one room of the house to an Xbox connected to a TV located in another room. Plus, it can "back-translate" video content from a PC to a regular TV--something Sling can't do. Monsoon is about to introduce a remote mobile viewing feature for cell phones using the Microsoft Windows Mobile platform.

HAVA's biggest advantage may be its compatibility with Microsoft Media Center. According to Colin Stiles, Monsoon's executive vice president of sales and marketing, Microsoft and PC manufacturers are interested in HAVA technology because it allows users to transmit content from their TVs to their PCs, and vice versa, without bringing the PC into the entertainment area or connect it with complicated wiring.

In the end, HAVA probably won't be a distinct product marketed directly to consumers. As a combination hardware-software solution, it's more likely to be licensed from Monsoon to multiple OEM's partners, including PC manufacturers, PC peripheral companies and service providers, then offered to consumers as part of a hard bundle with new computer purchases. Stiles says Monsoon has the support of industry leaders promoting HAVA to PC manufacturers and other OEMs at trade shows, touting its compatibility with Microsoft's new VISTA operating system and HD support.

Apple iTV and iPod

The HAVA-centered system is clearly being positioned as an alternative to Apple's new iTV system, also slated for rollout in the first quarter of 2007. The Apple iTV system boasts many of the same features as the hybrid Microsoft-HAVA setup: it allows users to forward video content from their computers to their TVs, via wireless connections.

However, it's not clear whether it will allow users to record and play back TV content on their computers. Apple has a financial interest in driving traffic to its iTunes store for music and video content. Content purchased on iTunes can only be played with Apple's computer player, an iPod, or iTV.

Another major drawback for iTV, compared to HAVA and Slingbox, is that it doesn't allow remote viewing via the Internet. So Apple has worked around the issue. The company has a huge advantage in the iPod, the ubiquitous mobile music and video device introduced in October 2001. Apple began selling an iPod with video-playing capability, the iPod 5G, in October 2005. The 5G allows users to download video online via Apple's iTunes store, and watch it on the go. As with music offerings, the 5G can also play videos in MPEG-4 format not downloaded via iTunes.

In fact, the popularity of the iPod is a major advantage of iTV. For tens of millions of consumers already invested in the iTunes system, buying music and videos for their iTV should be an easy, rational extension. But the iPod has its own drawbacks.

Converting a feature-length MPEG-4 video to iPod format takes an unfeasibly long time--more than 10 hours by one count. Also, the iPod can't store as much video content for remote viewing as, say, a Slingbox combined with a late-model TiVo. A Slingbox-TiVo combo can make up to 300 hours of high-quality video content available remotely--twice the amount that can be stored and transported on an iPod 5G at the lowest level of video quality.

Microsoft Zune

iPod is being challenged by another Microsoft product, Zune, in a multi-platform assault on Apple's current market position. Zune could enable mobile viewing of content delivered via Microsoft Media Center in the same way that iPod serves content delivered via iTunes.

Zune also offers limited WiFi music-sharing with the hope of boosting demand for music and the Zune device itself. Zune has some distinct advantages: the display is almost 50% larger than the iPod, with pixel density twice that of most laptops.

But there are a number of flaws, and Zune's reception has been lukewarm at best. Strangely, Zune isn't readily compatible with Windows Media Player 11. Consumers also complain that the playback quality of video converted from non-wmv formats is poor. And the much-promoted content-sharing function may end up being a drawback, as many consumers find it frustrating that shared songs are only available for three days.

Finally, like the iPod, Zune doesn't allow mobile viewing of streaming video. All video content is stored as downloads from a PC via a hardwired connection. Zune's WiFi connection can only download (and transmit) songs and pictures.

Sony LocationFree

In the mobile video arena, Zune and iPod face competition not just from Slingbox and HAVA--which both offer wireless streaming video to mobile devices--but newcomer Sony as well. Sony is promoting the PlayStation Portable (PSP) as a mobile viewer for remotely downloaded video, becoming available the first quarter of 2007. With this late entry, the mobile place-shifting market is now, at least, a five-sided melee.

Like Slingbox, Sony's place-shifting video service, LocationFree, uses the Internet to forward video to remote locations. It requires users to own Sony AV equipment like the PSP. Users must be in a WiFi hotspot to receive mobile downloads. The new function also requires an additional 4GB memory stick to store video content--a drawback in the eyes of some techies, who consider it inconvenient.

On the plus side, rumor has it that Sony is striking deals with content clearinghouses like Amazon's UnBox and MovieLink to provide popular programming. The PSP has, by far, the largest screen and best resolution of any of the mobile video devices, and it plays a variety of video formats.

Sony's business model differs from Apple in that its main stock-in-trade is the hardware itself, whereas Apple has built an online content emporium--the iTunes store--around the popularity of the iPod. Thus, Sony doesn't have an interest in making it more difficult to watch certain video formats. Whether consumers see this as a benefit depends on whether they are invested in an iTunes collection to the exclusion of other players.

The Mobile Carriers

Mobile-phone service providers are also scrambling to introduce mobile video to their networks, hoping to cash in on convergence, and in effect, become media networks. Cingular, Verizon, Sprint and others are already selling mobile video offerings as monthly subscriptions, in addition to regular fees.

Verizon V-Cast, for example, offers a selection of news, entertainment, sports and weather video clips on demand for a monthly fee of $15.00. Cingular Video offers a similar selection for $19.99 a month. The video is streamed directly to the user's phone, and there's no limit on viewing. Typically, these services also sell "extras," like wallpaper graphics and ring tones for $1.99 and up.

However, it's important to note that this is not true "place-shifting," because it doesn't allow viewers direct access to TV programming. The mobile video services partner with well-known content providers, like the networks, for a limited selection of short video clips, usually two-to-three minutes in length. While the industry is experimenting with a free subscription model using ad support, none of the big mobile carriers have taken the plunge.

Personalize your web experience!

If you have never heard of NetVibes you should definately check it out! It is a really powerful, flexible service that enables you to control the way you experience the web. It allows you to have email, RSS feeds, web services and more at your fingertips and also serves as a personal planner with calendar and to do list features.

www.netvibes.com

New Tool for Product Research and Collaboration!

Using a Wiki for Product Research and Collaboration

Guy Kawasaki, author of Art of the Start and contributor to the soon to be released Duct Tape Marketing has created a simple wiki to gather input for his next book. It's a nice way to demonstrate the community building tools available to just about any small business owner. Go join in

What's a wiki? Let's turn to the encyclopedia built on one Wikipedia - The definition of a wiki

Companies are finding wikis to be great for internal and external collaboration too.

Is Your Advertising Too Passive?

Is Your Advertising Too Passive?

Most ads today don't really ask the reader to do anything. They are too busy trying get them to pay attention and feel something.


The most effective advertising a small business can run is advertising that makes the reader take self-interested action. By grabbing your reader, viewer or listener's attention and making them do something, you stand a much better chance of them following through to the ultimate step of buying or becoming a client.


Make them pick up the phone, visit a web site, scratch off a coupon, unlock a lock, calculate their saving, send in a postcard. Go back and read everything you have in the works for advertising, letters, scripts, postcards, web offers - and make sure that you add an element of action.


It's a proven fact that if you can engage your prospect and get them to take some form of action you will enhance your chances of turning them into a client. Offering free information is a great way to engage a prospect. Those that take the action of acquiring your valuable information products will be ten times more likely to take the next step and engage in a personal sales appointment.



More trends for 2007

JWT Trend-Spotters On 2007

by Fern Siegel, Friday, Dec 29, 2006 5:00 AM ET

IT'S THE TIME OF YEAR when future predictions take center stage. And Marian Salzman, executive vice president and chief marketing officer of JWT Worldwide, has weighed in with 70 products, services and trends that will define the new year.

"By examining what resonates with consumers, we can identify larger patterns that will shape our lives in the years to come," says Salzman, a trend-spotter who co-authored the new book "Next Now" with Ira Matathia.

Among her picks in the technology realm: Wii, Skype/VoIP and hydrogen fuel-cell technology. On the social front, Salzman sees a rise in social networking, premium-drink bars and stem-cell research. While co-branding (think Nike plus Apple) made the list, so did companies going green, mobile video and Web-based microfinancing.

"As globalization continues to make our world seem smaller, localization will come to a head in 2007," predicts Ann Mack, director of trend-spotting at JWT.

"Decadent and excessive consumption will fall to the wayside as we stress quality, minimal environmental impact and support of local producers," she adds.

Perhaps that's why Barack Obama and Al Gore--both touted as presidential contenders in 2008--made the list. The future, according to JWT's team, may hold many surprises, including the impact of citizen journalism and reunions of donor-insemination siblings.

Food and Beverage Trends for 2007

Top 10 Food and Beverage Trends For 2007

by Nina M. Lentini, Monday, Dec 4, 2006 5:00 AM ET

HERE ARE 10 FOOD AND beverage trends for next year, as forecast by Datamonitor.

· Calorie-burning beverages First came Celsius, "Earth's first calorie-burning soda." Coke and Nestle plan to go national next year with Enviga.

· Satiety-enhancing foods and drinks New in the U.S. is LightFull Satiety Smoothie. In Europe, it's Danone Shape Lasting Satisfaction Yogurt. Both aim to keep consumers from "snacking their way into obesity."

· Mobile food Frito-Lay is ahead of the pack with Doritos Action Cups for "on the go" enjoyment.

· Local sourcing of ingredients The number of farmers' markets increased 79 percent from 1994 to 2002, says the USDA. The concept of "Food Miles" is surfacing, reflecting a desire to help the environment by buying food that doesn't need to be transported long distance. Can carbon ratings on packaged foods and beverages be far behind?

· Healthful kids' food Marketing to kids is getting more complicated. In the U.S., Fizzy Fruit Sparkling Fresh Grapes add carbonation to grapes for a new snacking taste sensation.

· Antioxidants Increased awareness unleashed a boom in dark chocolate in 2006. Can coffee and tea do it, too? Tea is working its way into food products like Luna Tea Cakes and the T-Bar Green Tea Nutrition Bar. "Superfruits" like goji berries, acai and pomegranate, also high in antioxidants, are positioned for mainstream acceptance.

· Immunity-boosting foods and drinks Probiotic foods that help regulate digestive tract health, including cultured dairy drinks and yogurts, are leading the way. Also coming: probiotic juices, snack bars and even breakfast cereals. Kashi has released Vive Probiotic Digestive Wellness Cereal.

· Food and drink for one Research shows the average number of persons per household has slipped to barely more than two. Ahead of the pack: Green Giant Just for One! Frozen Vegetables and Baker's Inn Short Loaf Sliced Bakery Bread.

· "Smart" products and packages Smart technology is behind Pfizer's new Listerine Agent Cool Blue Plaque-Detecting Rinse and Pet Ecology Scientific Professional Cat Litter that detects urinary tract disease. Packaging to indicate freshness is coming.

· "Better for You" beer With beer losing ground to wine, sudsmakers are fighting back. At the forefront: Stampede Light, claiming to be the "first-ever government-approved vitamin beer" with its B-vitamins, folic acid and folate

12/18/2006

Sony and Zipatoni Blasted over Stealth Blog

Sony and Zipatoni Blasted over Stealth Blog

Sony's fake blog and video got gamers flaming

Sony Electronics shut down a stealth blog for its PSP video game system last week after a nasty wave of backlash smeared Sony and its agency, Zipatoni.

The blog was roundly criticized, in its own comments section and on other gaming-related sites, for trying to dupe consumers into thinking that its fictitious author, “Charlie,” and his “Cousin Pete” were real.

Gamers bristled at the blog’s over-the-top hip-hop slang and an intentionally amateurish video that showed the two 20-something white men rapping about getting a PSP from Mom and Dad for Christmas, according to comments at the site.

The site, AllIWantforXmasisaPSP.com, went blank last Thursday. The video continues to reside on YouTube, where Sony first seeded it and at least a handful of YouTube visitors have reposted it.

Sony and Zipatoni were outed on the blog itself by tech-savvy critics who reportedly found the blog’s registration data through an online search, and tracked it back to Gregory Meyerkord at Zipatoni.

Commenters posted Zipatoni’s name and address on the blog itself, and site visitors had a heyday slamming the agency and Sony for insulting gamers with a fake—and lame—blog that made it look like PSP’s core user could be a grown man who speaks a ridiculous mix of hip-hop and high-tech slang and asks his parents for a gaming system.

Critics also blasted the site for pretending Sony wasn’t behind the blog, and for blocking words like “marketing” and “advertisement.”

Some comments even sneered over the tagline on Zipatoni’s own Web site, “Active Consumers. Activating Consumers,” with jabs like: “How many consumers has this Web site activated so far?” A “response” video on YouTube takes Zipatoni to task for “Sony’s failed attempt at viral marketing,” splicing cuts from the blog and from Zipatoni’s Web site and telling Sony, “We’re not that stupid.”

12/08/2006

Generation Gap and Instant Messaging

WASHINGTON (AP) -- Teenager Michelle Rome can't imagine life without instant messaging. Baby boomer Steve Wilson doesn't care that it even exists.

They're part of an "instant messaging gap" between teens and adults. And the division is wide, says an AP-AOL survey on how Americans use or snub those Internet bursts of gossip, happy date-making and teen tragedies that young people exchange by the hour while supposedly doing homework.

Rome, 17, a high school senior in Morristown, New Jersey, spends more than two hours each day sending and receiving more than 100 instant messages -- or "IM-ing."

"I use it to ask questions about homework, make plans with people, keep up with my best friend in Texas and my sister in Connecticut," she said. "It has all the advantages."

The 51-year-old Wilson, a mechanic in Kutztown, Pennsylvania, prefers using e-mail and the telephone.

Instant messaging "is the worst of both worlds," he said. "It manages to combine all the things I don't like about each. I'm more or less a dinosaur. I use the Internet for things like buying car parts, reading celebrity gossip."

Almost half of teens, 48 percent of those ages 13-18, use instant messaging, according to the poll. That's more than twice the percentage of adults who use it.

According to the AP-AOL poll:

  • Almost three-fourths of adults who do use instant messages still communicate with e-mail more often. Almost three-fourths of teens send instant messages more than e-mail.
  • More than half of the teens who use instant messages send more than 25 a day, and one in five send more than 100. Three-fourths of adult users send fewer than 25 instant messages a day.
  • Teen users (30 percent) are almost twice as likely as adults (17 percent) to say they can't imagine life without instant messaging.
  • When keeping up with a friend who is far away, teens are most likely to use instant messaging, while adults turn first to e-mail.
  • About a fifth of teen IM users have used IM to ask for or accept a date. Almost that many, 16 percent, have used it to break up with someone.
  • The bug can be contagious at any age.

    Faith Laichter, a 50-year old elementary school teacher from Las Vegas, says she started using instant messaging after watching her children.

    "I do it more now," she said, boasting: "Sometimes I do two conversations at once."

    That's nothing for young people who check their e-mail, download music and perform other tasks at the same time.

    "It's kind of remarkable to watch," said Steve Jones, a professor of communications at the University of Illinois at Chicago. "They can keep half a dozen conversations or more going at the same time."

    But that can be more of a distraction than an accomplishment, says Naomi Baron, a linguistics professor at American University.

    "If you have 15 conversations going simultaneously," she said, "sometimes you're just throwing things out there and then dashing off to the next customer."

    A bow to the traditional: When sharing serious or confidential news, both teens and adults prefer to use the telephone, the poll said.

    The survey of 1,013 adults and 500 teens was conducted online by Knowledge Networks from November 30-December 4. The margin of sampling error for the adults was plus or minus 4 percentage points, 5.5 points for teens.

    Technology for instant messaging has been available to the general public for about a decade. Time Warner Inc.'s AOL, Yahoo Inc. and Microsoft Corp.'s MSN are the major IM operators.

    Copyright 2006 The Associated Press. All rights reserved.This material may not be published, broadcast, rewritten, or redistributed.

    12/01/2006

    Wire Frame & 3D Rendering

    "Photoshoping" has become the new term for what people used to refer to as "airbrushing" when it came to a "perfect" figure on the front cover of a magazine. Adobe photoshop has become pretty well known by EVERYONE, not just designers, for "adjusting" reality to make it more appealing to the eye in photography and advertising. Douglas Fischer is a prime example how Photoshop can be used to it's full potential in post production work.

    Fischer has NOW started working with ultra photorealistic wire frame, which is OBVIOUSLY where web and video games will be headed in our near future. A little scary, this technology really blurs the line between illustration and reality. Check it out by going to the site: Douglas Fischer

    Click on: Portfolio
    Click on the image labeled Audi TT

    Image 1 is the after
    Image 2 is the before

    It's not real. It's computer generated reality.